Shipping Policy
At Revitalize Today, we are committed to delivering your order quickly, safely, and efficiently.
Processing Time
- All orders are processed within 1 business day after payment is confirmed
- Orders placed on weekends or public holidays will be processed on the next working day
Delivery Time
- Estimated delivery time: 1–3 working days nationwide
- Delivery times may vary depending on your location and courier operations
Shipping Fees
- Shipping fees are calculated at checkout based on your delivery location and order size
- In some cases, larger or bulk orders may incur additional courier charges
- Any additional charges will be communicated before dispatch
Order Tracking
- Once your order has been dispatched, you will receive a tracking number via email or WhatsApp
- You can track your parcel directly with the courier
Delivery Areas
We deliver nationwide across South Africa, including major cities and regional areas.
Failed Deliveries
Please ensure that your delivery details are correct.
If delivery fails due to:
- Incorrect address
- No one available to receive the parcel
Additional delivery charges may apply for re-delivery.
Large or Bulk Orders
For high-volume orders:
- Shipping costs may be higher due to weight and size
- We may contact you to confirm any additional courier fees before dispatch
Damaged or Missing Parcels
If your order arrives damaged or incomplete:
- Notify us within 48 hours of delivery
- Provide clear photos of the package and items
We will resolve the issue as quickly as possible.
Delays
While we aim to meet all delivery timelines, delays may occur due to:
- Courier issues
- Weather conditions
- High order volumes
We appreciate your patience and will keep you updated where possible.
Contact Us
For any shipping-related queries:
Email: info@revitalizetoday.co.za
Response Time: Within 24 hours (Mon–Fri)
Important Notes
- Delivery fees are non-refundable once the order has been dispatched
- Orders can only be cancelled before dispatch